Making sure your property is clean and well maintained for every guest.
The most important job in short stay accommodation.
Nothing receives bad reviews more than a dirty or poorly maintained property. Your guests should always feel like they are the first person to have stayed at your property. Our network of cleaners are highly experienced in looking after accommodation properties and reporting maintenance issues immediately, before they become a bigger issue and so that are resolved before your next guest.
We have been managing cleaning teams and cleaning schedules for 10 years with strict quality checks in place. Our cleaners are highly trained and experienced in not just cleaning but ensuring that your property looks the same everytime. In what can be tight turnaround times before new guests, they are efficient in turning around your property and making it guest ready before they arrive whilst being gentle with your investment.
Our maintenance team work quickly to fix any issues with your property before your next guests arrive. Anything out of the ordinary will be reported to you and a quote for repair provided before going ahead. You are also able to manage you own maintenance if preferred.
Regular gardening and after storm clean ups can be organised by VRG to keep your property looking well kept. A quote can be provided depending on the frequency and hours required for your property.
Window, gutter and solar panel cleaning can be provided on a regular basis. A quote can be provided depending on the frequency and hours required for your property.
What our Property Owners say...
“Our property, Little Violet, has been managed by Emelia and the team at Valley Ranges Getaways for many years now. We have always been most impressed with the professional, caring and helpful way that they liaise with our guests and ourselves. Amazing communication and attention to detail, we highly recommend Valley Ranges Getaways.”
Location: Ferny Creek
“Emelia and her dedicated team at Valley Ranges Getaways manage our property with professionalism and care. They are focused on showing our property at its best. Their experience in hospitality is evident in the way that they anticipate our guests’ every need. They have excellent communication with us and our guests on all matters. Nothing is seen as a problem. We consider ourselves very fortunate to have them as our managers.”
Emerald Lodge & Cottage
“Valley Ranges Getaways have managed my properties for two and a half years. Their services include housekeeping, linen hire, maintenance, organising guest bookings and coordinating communication. Emelia and her team are highly experienced, approachable and professional. We strongly recommend them for their hard work and dedication to ensure that Guests and Owners are well looked after.”
“Valley Ranges Getaways' commitment to customer satisfaction and maintaining high standards in presentation has truly enhanced our home's overall guest experience, and we have received very positive reviews from satisfied guests. Emelia and the teams communication has always been courteous and timely, and they have always been very happy to answer any questions and keep us informed of any changes. We feel confident that our property is in very capable and professional hands, and we wholeheartedly recommend them.”
Juniper & Rye
Location: Ferny Creek
“We have been using Valley Ranges Getaways for nearly 4 years now to completely manage our B&B cottage in the Dandenong ranges and couldn’t be happier with their service and attention to detail. As owners, we are delighted to have an almost totally hands off relationship in the management of our cottage which is so important to us in the early phase of our retirement where we did not want to continue with stressful work commitments. We have been so thrilled that we were able to hand over everything to do with the running of our cottage to such a competent, well-run and thoroughly decent organisation. Thanks Emelia and team!”
Our channel partners
We carefully consider and select the most appropriate channels to engage the target market best suited to your accommodation. We are always reviewing new avenues to attract the most desirable guests for your property.
Get in touch for a free appraisal!
Our management team would love to come and view your property or view a property you are considering buying for the short stay market. We'll discuss your management requirements and what outcomes you can expect from your property.