Marketing & Communications

Integrated marketing plan to maximise your properties exposure.

Marketing that's working hard 24/7.

Our integrated marketing plan ensures that your property receives maximum exposure across multiple channels and can be booked 24/7. We maximise our marketing opportunities throughout the guest journey from initial visibility to communication, positive reviews and repeat bookings.

Marketing Team.

Our marketing team is a combination of in-house and external experts in short stay accommodation and tourism. They work with tourism groups, attractions and businesses ensuring we always have the broader perspective and insights.


Our guest communication is second to none. From the moment a guest books, they experience seamless pre and post stay communication from us. We ensure their stay is perfect with extras they can add to their booking and things to see and do in the region. We also encourage reviews and repeat bookings of our properties.

Third Party Booking Channels.

Our dynamic booking system manages the third party booking channels ensuring we have the best rates on all the relevant platforms. We select the most appropriate channels to engage the target market best suited to your property. We are always reviewing new avenues to attract the most desirable guests for your property.

VRG Website.

All properties feature on the Valley Ranges Getaways website which attracts over 80,000 unique users each year. Our longevity in the market, great reviews and effective SEO gives us an excellent ranking in the search results for accommodation in our area.

Email & Social Media Marketing.

Over 10 years we have built a mailing list of over 15,000 active subscribers and 3,000 Facebook and Instagram followers. Email is one of our stongest marketing tools, with strong engagement and response for every email. They feature new properties, special offers and promote our region.

Local & Regional Tourism.

We partner with local and regional tourism groups and appear on their high ranking websites, email marketing and social media. With their vast reach and strong engagement, our properties book strongly from these referrals.


Our relationships with insurance companies means we can also offer property owners longer term stays which is appealing to some owners. We also have relationships with local wedding venues for wedding night and group bookings.

Short Stay Markrting and Communications

What our Property Owners say...

Little Violet

Location: Tecoma

“Our property, Little Violet, has been managed by Emelia and the team at Valley Ranges Getaways for many years now. We have always been most impressed with the professional, caring and helpful way that they liaise with our guests and ourselves. Amazing communication and attention to detail, we highly recommend Valley Ranges Getaways.”


Location: Ferny Creek

“Emelia and her dedicated team at Valley Ranges Getaways manage our property with professionalism and care. They are focused on showing our property at its best. Their experience in hospitality is evident in the way that they anticipate our guests’ every need. They have excellent communication with us and our guests on all matters. Nothing is seen as a problem. We consider ourselves very fortunate to have them as our managers.”

Emerald Lodge & Cottage

Location: Emerald

“Valley Ranges Getaways have managed my properties for two and a half years. Their services include housekeeping, linen hire, maintenance, organising guest bookings and coordinating communication. Emelia and her team are highly experienced, approachable and professional. We strongly recommend them for their hard work and dedication to ensure that Guests and Owners are well looked after.”

Belgravia Cottage

Location: Belgrave

“Valley Ranges Getaways' commitment to customer satisfaction and maintaining high standards in presentation has truly enhanced our home's overall guest experience, and we have received very positive reviews from satisfied guests. Emelia and the teams communication has always been courteous and timely, and they have always been very happy to answer any questions and keep us informed of any changes. We feel confident that our property is in very capable and professional hands, and we wholeheartedly recommend them.”

Juniper & Rye

Location: Ferny Creek

“We have been using Valley Ranges Getaways for nearly 4 years now to completely manage our B&B cottage in the Dandenong ranges and couldn’t be happier with their service and attention to detail. As owners, we are delighted to have an almost totally hands off relationship in the management of our cottage which is so important to us in the early phase of our retirement where we did not want to continue with stressful work commitments. We have been so thrilled that we were able to hand over everything to do with the running of our cottage to such a competent, well-run and thoroughly decent organisation. Thanks Emelia and team!”

Our channel partners

We carefully consider and select the most appropriate channels to engage the target market best suited to your accommodation. We are always reviewing new avenues to attract the most desirable guests for your property.

Get in touch for a free appraisal!

Our management team would love to come and view your property or view a property you are considering buying for the short stay market. We'll discuss your management requirements and what outcomes you can expect from your property.