Your property will be guest ready to the highest standard.
Utilising our hospitality experience, we can help you with the features, facilities and styling that your target market regard as essential when looking to book accommodation. We will prepare your property with the appropriate linen, toiletries and breakfast supplies that your guests will expect when they arrive. Your guests will also have access to a host of add-on extras to make their stay perfect like bubbly, platters and even in-house massage that we will organise and have waiting for their arrival.
Features & Facilities.
Your property style, size and location will dictate the type of guest you will be appealing too and what features and facilities they will be looking for. We can help you purchase the right appliances for your property to ensure you don't make any costly mistakes. VRG compliments your facilities by offering the hire of port-a-cots and high chairs.
Linen and Towels.
All linen and towels are collected and replaced at changeover and commercially laundered. You can use our selection or choose to provide your own. We can assist you to select the best type for commercial laundering and stain resistence and removal.
You can choose to provide your own toiletries or use our selection. We carry a range that is suited to all property types and budgets.
VRG can provide continental breakfast hampers or just a welcome pack of coffee, tea and milk. We can discuss which is most appropriate for your property based on location, facilities and cost.
When your property is guest ready, our photographer will provide a range of images for use across the various websites and for social media. Our photographer is highly experienced in property photography for accommodation, showing off your properties features and facilities. We can also organise video if requested.
What our Property Owners say...
“Our property, Little Violet, has been managed by Emelia and the team at Valley Ranges Getaways for many years now. We have always been most impressed with the professional, caring and helpful way that they liaise with our guests and ourselves. Amazing communication and attention to detail, we highly recommend Valley Ranges Getaways.”
Location: Ferny Creek
“Emelia and her dedicated team at Valley Ranges Getaways manage our property with professionalism and care. They are focused on showing our property at its best. Their experience in hospitality is evident in the way that they anticipate our guests’ every need. They have excellent communication with us and our guests on all matters. Nothing is seen as a problem. We consider ourselves very fortunate to have them as our managers.”
Emerald Lodge & Cottage
“Valley Ranges Getaways have managed my properties for two and a half years. Their services include housekeeping, linen hire, maintenance, organising guest bookings and coordinating communication. Emelia and her team are highly experienced, approachable and professional. We strongly recommend them for their hard work and dedication to ensure that Guests and Owners are well looked after.”
“Valley Ranges Getaways' commitment to customer satisfaction and maintaining high standards in presentation has truly enhanced our home's overall guest experience, and we have received very positive reviews from satisfied guests. Emelia and the teams communication has always been courteous and timely, and they have always been very happy to answer any questions and keep us informed of any changes. We feel confident that our property is in very capable and professional hands, and we wholeheartedly recommend them.”
Juniper & Rye
Location: Ferny Creek
“We have been using Valley Ranges Getaways for nearly 4 years now to completely manage our B&B cottage in the Dandenong ranges and couldn’t be happier with their service and attention to detail. As owners, we are delighted to have an almost totally hands off relationship in the management of our cottage which is so important to us in the early phase of our retirement where we did not want to continue with stressful work commitments. We have been so thrilled that we were able to hand over everything to do with the running of our cottage to such a competent, well-run and thoroughly decent organisation. Thanks Emelia and team!”
Our channel partners
We carefully consider and select the most appropriate channels to engage the target market best suited to your accommodation. We are always reviewing new avenues to attract the most desirable guests for your property.
Get in touch for a free appraisal!
Our management team would love to come and view your property or view a property you are considering buying for the short stay market. We'll discuss your management requirements and what outcomes you can expect from your property.